Refund Policy

The MSL Blueprint offers downloadable digital career-development resources, including editable documents, worksheets, and spreadsheets.

Our MSL Transition System is delivered electronically after purchase. No physical products are shipped.

Because our products provide access to downloadable digital materials, purchases are generally final once digital access has been provided, except where otherwise required by applicable law.

We encourage customers to review the product description, included resources, file formats, and intended audience before completing a purchase.

If you believe you were charged more than once, received the wrong product, or experienced a problem accessing your purchased materials, please contact our support team.

We will review verified purchase and delivery issues and work toward an appropriate resolution. This may include correcting billing errors, restoring access, or providing a refund where required or otherwise approved under the applicable policy.

For questions about refunds, billing, or access to your purchased materials, please contact us through our Contact page.

When contacting support, include the email address used for your order, your purchase date, and a brief description of the issue.

Please do not send payment card details or other sensitive financial information.